Rahmoo Public Interest (RPI) is committed to protecting the privacy, dignity, and personal information of all individuals who visit our website, contact us, or engage with us through any of our platforms. This Privacy Policy explains how we collect, use, store, and protect information related to our community members, volunteers, supporters, and visitors.

By using the RPI website or communicating with us through email, WhatsApp, social media, or any other platform, you agree to the terms described in this Privacy Policy.

Information We Collect

RPI may collect certain personal and non personal information when you:

  • Visit our website
  • Submit a grievance or message
  • Contact us for assistance
  • Join as a volunteer
  • Interact with us on social media

This information may include:

  • Your name
  • Phone number
  • Email address
  • Location (village or area)
  • Details of a grievance, complaint, or request
  • Any other information you choose to provide

We collect this information only to understand your needs and assist you better.

How We Use Your Information

Your information is used for the following purposes:

  • To respond to your messages or grievances
  • To verify and follow up on community issues
  • To communicate updates related to your case
  • To coordinate with relevant authorities when required
  • To improve our community services

RPI does not use personal data for marketing, advertising, or commercial purposes.

Sharing of Information

RPI respects your privacy and does not sell or share your personal information with any private company, advertiser, or unrelated third party.

However, if a public grievance or issue requires action by a government department or authority, relevant details may be shared only for the purpose of resolving that issue.

Data Protection

RPI takes reasonable steps to protect all personal data from misuse, loss, or unauthorised access. Information is handled only by authorised RPI team members involved in community support and grievance handling.

We also encourage users to avoid sharing sensitive personal details in public comments or posts.

Cookies and Website Data

Our website may use basic cookies or technical data to improve user experience. These do not collect personal identity information and are used only to understand how visitors use the site.

Children’s Privacy

RPI does not knowingly collect personal information from children. If any such information is shared unintentionally, it will be removed upon notice.

Your Rights

You have the right to:

  • Ask what information RPI holds about you
  • Request correction or removal of your data
  • Withdraw consent for future communication

To do so, you may contact RPI through the details provided on our website.

Changes to This Policy

RPI may update this Privacy Policy when required. Any changes will be reflected on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, you may contact Rahmoo Public Interest through our official communication channels.